Hoe ga je om met een verstoring van de toeleveringsketen?

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27 september 2022

Hoe ga je om met een verstoring van de toeleveringsketen?

Hieronder bespreken 10 leden van de Forbes Business Development Council verschillende manieren waarop leiders hun bedrijf kunnen helpen concurrerend en zelfvoorzienend te blijven en de juiste deals te blijven sluiten.

1. Enable Quality Customer Support Strategies

We try to control the controllable and concentrate on how we can help our customers handle this. If a customer is struggling with supply chain issues, we show them how we can help them ship out what they currently have inventory of and keep the customer in the loop on when the additional items will be shipped without slowing down the back-office efficiencies. - Source: Brandon Batchelor, ReadyCloud Suite

2. Keep An Accurate And Reliable Forecast

I work in a direct-to-consumer business where we need to work closely with our supply chain planning every day. The starting point is forecast accuracy. In a scenario of scarce supply, the ability to predict what it will sell and to purchase it properly is a competitive advantage. The other piece is to shape demand, directing ads, promotions and site merchandising to the supply that is available. - Source: Rosandra Silveira, Dell Technologies

3. Continue To Provide Best-In-Class Products And Services

There's uncertainty in the marketplace. For years, it used to be that only the markets got spooked with things like the supply chain crisis. However, now customers feel uneasy too, which probably has to do with the pandemic years. I've told my team to continue presenting our best-in-class offerings because people still need what we offer. Ultimately, business continues no matter what's happening. - Source: Wayne Elsey, The Funds2Orgs Group

4. Reduce Customers' Fear And Anxiety Levels

Supply chain disruptions have injected another level of fear and uncertainty into the buyer experience. Buyers have become more hesitant to invest. The key has been to show how our products can reduce that anxiety to enable the buyer to better deal with these disruptions. - Source: Michael Fritsch, Smarter Operations

5. Create Flexible Payment Options

In the software world, this often means that our customers are more cash-strapped. This has turned the industry from perpetual and on-premise-based solutions to cloud and subscription software services. These days cash flow is just as important as cost, and selling based on the monthly payment is becoming more and more popular. - Source: David Strausser, Vision33

6. Build On Trust And Added Value

The major supply chain issues are impacting each industry a little differently. Our firm provides services and software to life science clients all across the globe and the ability for our team to help clients manage supply chain issues and eliminate those pain points has accelerated our deal cycle. With any deal, the main purpose of each call is to build trust and create value. - Source: Tyler Mizenko, Prendio, LLC

7. Open The Lines Of Proactive Communication

Every crisis comes with opportunity. The current supply chain crisis has actually created urgency to adopt solutions with a more resilient supply chain. Having more awareness of the benefits of such solutions, clients also proactively initiate such conversations, making business development activities easier than before. - Source: Gabriel Tan, GUAVA Amenities

8. Learn How To Become A Self-Sustaining Business

The supply chain crisis affects mostly companies that operate and sell physical goods manufactured in different regions of the world. We depend on the supply chain infrastructure to be able to deliver the products to the end customer. As the world faces blockages, wars and different geopolitical factors, we need to understand how to adapt and evolve to become more self-sustainable every day. - Source: Carlos Jimenez, Firstbase.io

9. Focus On The Right Deals To Move Forward

The combination of rising labor costs, labor shortages and employee turnover has put pressure on every business. A natural reaction is to reprioritize and hyper-focus. This means some deals are on hold so the right deals can move forward. Know where you stand. - Source: Serrah Linares, Change Healthcare

10. Implement Artificial Intelligence To Save Time

Analytics and data science dashboards make everything easy and are such a time saver. We recently helped United States Cold Storage, one of the largest cold storage facilities in America, to reduce their turn times with a cutting-edge intelligent appointment scheduler. - Source: Sayantan Dasgupta, Gramener

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